FAQs

Are ZYN products authentic?

Yes, all ZYN skincare items are 100% authentic and sourced directly from authorized distributors.

Do you offer product samples?

Currently, we do not offer samples. However, our product descriptions and customer reviews can help guide your purchase.

How long does shipping take?

Domestic (US): 3–5 business days
International: 6–9 business days

Delivery times may vary during holidays or promotional periods.

Can I change or cancel my order?

If your order hasn’t shipped yet, contact us immediately. Once shipped, changes are no longer possible.

What’s your return policy?

Returns accepted within 30 days of delivery
Items must be unused and in original packaging
Final sale items and international orders are non-returnable